Red by sfr

RED by SFR FAQ

General

• What is RED by SFR?
  RED by SFR is a digital mobile service provider in France, offering no-commitment plans at competitive rates.

• Does RED by SFR offer internet plans?
  Currently, RED by SFR primarily focuses on mobile phone plans. However, in specific regions, they might offer internet packages as well.

Mobile Plans & Services

• What kind of mobile plans does RED by SFR offer?
  RED by SFR offers a variety of mobile plans with varying call time, data allowance, and options for international usage. All plans are no-commitment, allowing you to cancel anytime.

• Can I use my RED by SFR plan while traveling?
  Yes, RED by SFR plans allow you to use your phone within Europe, the UK, and some overseas territories with included calls, texts, and data depending on your specific plan.

• How do I manage my RED by SFR mobile plan?
  You can manage your plan through the RED&Moi app or your online customer account. This allows you to view usage history, top-up your plan, and make changes to your plan details.

Discounts & Promotions

• How do I use a promo code for RED by SFR?

1. Find your promo code on a dedicated webpage (like this one!). Click the button to copy the code.
2. Visit red-by-sfr.fr and add your desired mobile plan to the cart.
3. During checkout, locate the "Promo Code" or "Discount Code" box. Paste your copied code there.
4. The discount will be applied to your order total if the code is valid.

Remember: Promo codes may have specific exclusions or requirements, so be sure to read the details before using them.

Customer Service

• How can I contact RED by SFR customer service? RED by SFR offers digital customer service options. You can get help through their online community forum, chat with a representative through the app or website, or call their hotline (French language only).